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Find answers to common questions about our refurbished devices, warranties, and shipping. Or reach out to our dedicated support team.
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Common questions
Everything you need to know about our products and services.
Back Market is a marketplace dedicated to refurbished devices, offering quality-checked electronics with warranties.
Every device goes through a rigorous testing process with up to 100 quality checks before being listed for sale.
We offer free 30-day returns and a 1-year warranty on all our refurbished products.
Yes! Buying refurbished reduces electronic waste and the environmental impact of manufacturing new devices.
Every device is covered.
We stand behind the quality of our refurbished electronics. Every computer, laptop, and accessory sold on BM Computers comes with a standard 1-year warranty that covers all hardware defects.
- Rigorous 100-point hardware testing
- Authorized repair or replacement policy
- Dedicated technical support team
- Free returns within first 30 days
